If you do not remember your PIN, you can select a new one by completing the following instructions:įollow the prompts to select or change your PIN. Here are the steps to select or change your Pennsylvania EBT Card PIN: Your benefits will be protected as soon as you report your card as lost or stolen. However, if the address on their system is not correct, you will need to have your local County Assistance Office (CAO) that manages your case correct the address before a replacement card can be mailed.
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Here’s how to check on the status of your previously ordered EBT Card: If you have waited 7 business days after you called customer service and have not received your card, you should call the helpline for an update. There is no tracking information for replacement cards sent in the mail. The new card will arrive in the mail within 5-7 business days. Step 2Ī replacement EBT card will be mailed to the address they have on their system. If you do not have your card replaced, you may not be able to use your card at other stores to obtain your benefits. You can also request a new replacement card to be mailed to you at this time. When you call, the EBT Customer Service will deactivate your card so that no one else can use it. Only by first contacting EBT Customer Service to deactivate your EBT card can you protect yourself against potential benefit theft. If any of the above is true, follow these three (3) steps: Step 1įirst, you must immediately contact EBT Customer Service (1-88) to report your EBT card lost or stolen.
Scroll down below to see if your question has been answered below. We have answered the top questions people call the Pennsylvania EBT Phone Number for. Therefore, hold times are long when you call the phone number.
Before you call the Pennsylvania EBT Phone NumberĪs we mentioned above, the Pennsylvania EBT Phone lines are flooded with phone calls from people trying to get details about EBT benefits. When connected to a live person, you can proceed to ask them your question or tell them about the issue with your Pennsylvania EBT Card. Once you have successfully entered your EBT card number, Press “0” to be connected to a live customer service person Here is how you can get to a real person when you call the Pennsylvania EBT helpline: It can be frustrating to call the EBT helpline and find yourself speaking to an automated system. Here’s how to reach a LIVE person at the Pennsylvania EBT Phone Helpline: Scroll down to see if your question is answered below. To save you time and frustration, we have provided answers below to the most common reasons people call the Pennsylvania EBT Phone Number.
However, hold times have been reported to be very long, as many people are calling the Pennsylvania EBT Recipient to inquire about EBT benefits. You can call the EBT Recipient Hotline 24 hours a day/ 7 days a week. Pennsylvania EBT Card Customer Service Phone Number
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